Business Communication
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ROI Realization of Managed Cloud Messaging Solutions
Read moreThe magnitude of cost reduction and specific technical performance is impacted by current advances in Cloud Computing. While no ROI study can be 100% accurate – there are many variables and intangibles fundamentals that go into calculating an ROI. Attempting to measure the ROI is still an important way to help organizations choose if there…
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Sending Insurance Information via SMS to Customers: Europ Assistance relies on Retarus
Read moreIn order to guarantee optimal customer service, insurance companies are increasingly relying on SMS services in the cloud. For example, claims can be avoided by texting out weather warnings. Updates on current cases, deadline reminders or calls to download documents, all allow for the efficient settling of claims.
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Higher fax throughput rate: How Retarus is waging war on the “user busy” message
Read moreTo get around the problems associated with the transmission of large volumes of fax documents, companies are increasingly opting for virtual cloud-based solutions. “Faxing from the Cloud” customers also benefit from numerous additional features, which cause error rates to be significantly reduced. One example of this is Retarus’s own Never-Busy-Technology. Thanks to this function, the…
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Migration to All IP: …but what about fax over IP (FoIP)?
Read moreAudio and video telephony, instant messaging and online meetings: As part of their digitalization strategy, a lot of companies are currently switching their telecommunications infrastructure over to All IP, benefiting from the brand new opportunities that innovative unified messaging services offer. If only there wasn’t the problem with fax communications…
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Retarus expands channel reach at Channel Partners Conference
Read moreRetarus again exhibited at the Channel Partners Conference and Expo (CPExpo) with excitement and engagement in Las Vegas. For the second consecutive year, the global messaging service provider met with key leaders in the channel community as Retarus continues expanding its channel operations.
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When only an app is not enough: Why many internet services rely on SMS
Read moreNo matter whether it’s online delivery services, car sharing providers or hotel booking platforms – in order to notify customers and partners dependably and without delay, many companies rely on SMS services from the cloud. Although most of these web services are equipped with their own apps, an increasing number of providers are additionally banking…
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Future of work: Email must reinvent itself
Read moreThe modern office is mobile and located in the cloud. To ensure that business partners will still be able to communicate with each other efficiently in the future, the electronic message needs to reinvent itself.
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Delivery tracking via SMS: How SMS services facilitate last mile delivery
Read moreOnline rather than window shopping: With the growing importance of e-commerce and online shopping, the demands on logistics companies are also on the rise. At the end of the day, the ordered goods have somehow to be transported from the distribution center to their final destination. With the assistance of Retarus SMS Services, delivery processes…
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BITKOM study: Fax more popular than social networks
Read moreAccording to a recent survey by the German IT industry association BITKOM, fax is in greater demand than ever before. While it remains true that E-Mail and telephony are by far the most popular means of communication at companies and therefore indispensable, eight out of ten companies surveyed use fax for internal or external communication.…