Expert Insights
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Security incident leaves Frankfurt university without email
Read moreThe Frankfurt University of Applied Sciences was forced to disconnect important systems from the web on July 6, 2024. Among other things, according to a statement issued by the university, the institute is “has no capacity for inbound or outbound communication by way of phone or email at present”.
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Fax still merits its role in business
Read moreBitkom, the German IT sector association, recently conducted a survey to find out the extent to which German companies are still sending faxes. The outcome: 77 percent of all companies are communicating via fax, and 25 percent responded that they are using fax often or very often. There are very good reasons for this.
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SMS for banks: Enabling better (and compliant) customer communication
Read moreIn an era where instant messaging has become integral to both personal and professional communication, major banks like JP Morgan Chase, Bank of America, Goldman Sachs, and many others have faced substantial legal issues due to their employee’s use of WhatsApp and other messaging applications to communicate with customers.
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The Olympics and cybersecurity: risks and best practices for protecting email infrastructures
Read moreCyberattacks targeting the public and private sectors in France are becoming increasingly common. In the run-up to the Olympic Games, warnings are multiplying.
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Global POTS line decommissioning: the end is near
Read moreSince we last wrote about the decommissioning of POTS lines in the US and across Europe, the deadlines continue to draw near, making it increasingly urgent for companies to migrate their voice communications to over IP (as a result of all telephone exchanges soon to be inoperative). The switch-off affects both the US as well…
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With EDI, support makes all the difference
Read moreThe EDI support team at Retarus operates out of several locations and has grown organically to meet our customers’ dynamic requirements. This not only involves conventional support – in fact, the colleagues act more like dedicated contact persons for our customers.
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IDP: How technology supports companies in handling unstructured data
Read moreIn an age where data is a company’s most valuable asset, the ability to efficiently process documents and convert unstructured or semi-structured information into useful data is of crucial importance. This is where intelligent document processing (IDP) comes into play.
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Retarus’ internal monitoring ensures the most reliable service
Read moreRetarus has an extensive toolkit for providing customers with the most reliable services. Chief among these tools are our well-trained support personnel, robust service design, and internal monitoring operations.
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Modern SMS ensure customers and businesses stay connected without fail
Read moreSMS aka text message notifications are already ubiquitous across many industries and verticals. Whether it’s internal communications or external customer notifications, all manner of business-critical and time-sensitive information is sent in millions of texts, every day.