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Retail banking: Defend market share on the digital battlefield

by Kai Pang | 25.11.2022 | Business Trends, Cloud, Fax, Industry

Retail banking: Defend market share on the digital battlefield

In Europe, North America, and parts of Asia, retail banks are looking to deploy new technology that boosts their digital-first business model and utilizes cloud-based platforms to streamline their business operations. All of this is in service of moving to a significantly lower cost curve. Retail banks widely regard this as crucial, as there is only little margin left in today´s highly competitive banking landscape.

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Tags: Banking // Cloud Fax // Cost efficiency // Enterprise SMS // Financial Services // Transactional Email

Transactional SMS & email: Quick assistance of a special kind

by Kai Pang | 21.06.2022 | Business Trends, Industry, Product News

Transactional SMS & email: Quick assistance of a special kind

Digital financial and insurance products pose a whole new set of challenges. Here, a perfect customer experience throughout the entire digital customer journey is essential. Companies in the financial sector have rethought and redefined their digital customer processes in the course of the pandemic.

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Tags: Customer Care // Customer Experience // Customer Journey // Enterprise SMS // Financial Services // Messaging Platform // Transactional Email

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