Financial Services
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Retail banking: Defend market share on the digital battlefield
Read moreIn Europe, North America, and parts of Asia, retail banks are looking to deploy new technology that boosts their digital-first business model and utilizes cloud-based platforms to streamline their business operations. All of this is in service of moving to a significantly lower cost curve. Retail banks widely regard this as crucial, as there is…
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Transactional SMS & email: Quick assistance of a special kind
Read moreDigital financial and insurance products pose a whole new set of challenges. Here, a perfect customer experience throughout the entire digital customer journey is essential. Companies in the financial sector have rethought and redefined their digital customer processes in the course of the pandemic.