Business Communication Archives

September 24, 2015

Personally via all channels: trends in customer communication

Companies wishing to inform customers or employees in an up-to-date manner nowadays rely on more than one means of communication: the keywords in this regard are multi- or omnichannel. In order to not only reach recipients reliably, but also to gain their attention, a personalized form of address is essential.

September 17, 2015

Business Communication, Cybersecurity

Email: Business communication with a future

In 1971 Ray Tomlinson sent the first email. Today, email has become the most important business communication channel of all – despite the growth of social media and new collaboration tools.

September 1, 2015

Business Communication

Simplified contact management with dynamic distribution lists

Managing distribution lists can take a huge amount of time and effort. Web-based message distribution tools simplify this task considerably. A remedy is provided by the dynamic lists function: This filter function allows users to easily adapt a general distribution list which has been previously uploaded, so that it can be customized individually for each…

August 24, 2015

Business Communication

How “funky” is the fax actually these days?

The Financial Times recently investigated this question in an article on the future of business communication. Pointing to numerous research examples, the newspaper shows impressively that there continue to be compelling use cases for fax as a communication medium. From the medical sector right through to the internet economy, companies around the globe are set…

July 28, 2015

Business Communication

Corporate Design: Uniform mailing campaigns thanks to messaging platforms

Web-based messaging platforms can significantly simplify work by enabling staff members of all departments to send campaigns and newsletters directly via their browser, no matter where they are located. But how can it be ensured that the appearance is uniform and in line with the latest corporate design? Retarus WebExpress offers its customers company-wide transmission…

July 23, 2015

Business Communication, Cybersecurity

Spam and other nuisances: Communication can be a pleasure, rather than a pain

While the percentage of spam messages has slightly decreased for private users, the amount of unwanted messages at work has remained consistently high. But spam is not the only cause of dissatisfaction with corporate email communications.

July 21, 2015

Business Communication, Cybersecurity

Audit-proof email archiving: Ten things a cloud service must offer

Companies have a legal obligation to archive their business-relevant emails for long periods of time in such a way that they cannot be modified. An audit-proof email archive is therefore essential for the compliance of information systems. Ten things that you have to pay particular attention to when dealing with audit-proof email archiving, including the…

July 1, 2015

Business Communication

Automated Fax Reply: The transmission report with a difference

“Automated Fax Reply” service sends an automatic delivery confirmation to the sender. The advantage over regular transmission reports is that it does not only confirm receipt, but also attaches the first page of the original fax as a record. In this way, the service informs the sender reliably whether the message has reached the recipient…

June 29, 2015

Business Communication

Mail2SMS: Get the most out of your short messages

Retarus Mail2SMS enables you to send short messages directly from your mail client. Just enter the mobile number in the address field, your message in the subject line and you’re done. But the service can do much more. You can also specify the sender ID of your message or define the time of transmission using…