Professional employee communication across multiple messaging channels

In today’s fast-moving world, companies would like to keep their employees informed as promptly and transparently as possible — no matter whether it’s a regular newsletter from the company director, emergency notifications, updates on restructuring or invitations to the annual summer party. But many HR departments continue to rely on their email clients for internal communication. However, this offers extremely limited options, both in terms of layout and personalization. Using web-based tools like Retarus WebExpress, companies can reach their internal target groups in the blink of an eye, addressing them personally across multiple messaging channels.

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From paper to ERP systems: Digitize order forms and automate processing

Particularly in the ordering process, there is inevitably some unwanted media and integration disruption. Many retailers simply do not have the technical capability and financial means to transmit data in a structured way. As a result, they use template-based paper order forms or unstructured electronic forms. Entering such orders manually in an ERP system is always time-consuming for employees. Retarus EDI Cloud Services can facilitate the automation of manual order processes to a significant extent.

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Long and short code sms: What you should know about SMS sender identification

Carriers in different countries go to great lengths to prevent their customers from receiving spam. In order to send a large number of SMSs reliably and receive replies to them, companies also need a unique sender ID. This is the only way customers can match the SMS, such as an order or booking confirmation, to a company, and get in contact with them directly. From a technical point of view, there are basically three sender ID options. However, national regulations vary greatly.

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Higher fax throughput rate: How Retarus is waging war on the “user busy” message

To get around the problems associated with the transmission of large volumes of fax documents, companies are increasingly opting for virtual cloud-based solutions. “Faxing from the Cloud” customers also benefit from numerous additional features, which cause error rates to be significantly reduced. One example of this is Retarus’s own Never-Busy-Technology. Thanks to this function, the number of “busy” lines – and thereby the number of unsent faxes – is reduced to a minimum.

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All Admins are not Alike: Granular Administration of Rights for Email Security

When it comes to granting rights, managers responsible for enterprise IT would always like to define access to important systems as precisely as possible. It is only in the rarest cases that one uniform administrator profile is sufficient for the entire IT support: Especially with regard to email security, it often occurs in practice that support employees are only supposed to monitor the flow of messages for one specific department or site.

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