Retarus Intelligent Capture recognized in 2021 Gartner® Report titled, “Competitive Landscape: Intelligent Document Processing Platform Providers”
Our Product Line Manager Marcus Ionker recently paid a visit to Lisbon. Not just because it’s such a beautiful city, but rather to hold a presentation and inspire new developers to join our organization in Portugal.
The modular Retarus Secure Email Platform now includes a further innovative service: Trace & Recover. The service complements Retarus Transactional Email by caching transactional emails securely in an intelligent short-term storage. Companies can save significant time and money – especially if they operate complex application landscapes with numerous workflows. Last but not least, customer satisfaction increases.
Retarus’ daily email security reports have always provided end users with a transparent overview of their filtered messages. Now we are launching a completely revamped version of these email notifications – in eleven languages.
With this new service, transactional emails and reference information are automatically saved in an intelligent short-term memory. Employees in support or contact centers can thus easily resend these at any time if required.
Our support team recently dealt with a ticket which initially appeared to confound expectations. An email which had been retrieved from quarantine took an unusually long amount of time to be transferred to the user’s inbox. But there was an explanation for this that was as simple as it was convincing.