The modular Retarus Secure Email Platform now includes a further innovative service: Trace & Recover. The service complements Retarus Transactional Email by caching transactional emails securely in an intelligent short-term storage. Companies can save significant time and money – especially if they operate complex application landscapes with numerous workflows. Last but not least, customer satisfaction increases.
Retarus’ daily email security reports have always provided end users with a transparent overview of their filtered messages. Now we are launching a completely revamped version of these email notifications – in eleven languages.
With this new service, transactional emails and reference information are automatically saved in an intelligent short-term memory. Employees in support or contact centers can thus easily resend these at any time if required.
Our support team recently dealt with a ticket which initially appeared to confound expectations. An email which had been retrieved from quarantine took an unusually long amount of time to be transferred to the user’s inbox. But there was an explanation for this that was as simple as it was convincing.
Retarus is proud to announce its partnership with PaperCut to seamlessly send faxes. As a new partner, users can now scan documents and send them as a fax via Papercut MF’s integrated Retarus API-based connector.
Retarus’ Patient Zero Detection identifies threats even in emails that have already been delivered. More frequently and much faster than commonly assumed.