Digitization, increasing data volumes, and a continually expanding international network — the use of innovative communication technologies should speed up workflows in labs, doctors’ offices and hospitals, while making life easier for doctors and patients as well as reducing operating costs. To ensure that the patient receives the right treatment in time, it is essential that lab results – often several dozen pages in length – reach the intended recipient quickly and securely. In many countries, the handling of personal data is also subject to stringent requirements, which regulate email transmission strictly.
Doctor reports or healthcare prescriptions still transmitted by fax
That is why there is no better communication channel than fax for the reliable and secure transmission of sensitive healthcare documents. Until recently, labs have been using their own infrastructures for this. The problem is that fax servers are costly, and require a high level of maintenance and administrative effort. They also cause interface problems and result in cross-media disruption. As data volumes continue to rise, classic fax machines also require large quantities of paper, which poses an additional security risk when faxing medical reports or prescriptions in the healthcare sector.
Meet highest requirements for secure transmission with Retarus’ HIPAA compliant fax service
With cloud fax services, healthcare companies can ensure that sensitive information does not fall into the wrong hands. When choosing a new service provider, healthcare companies should make sure, that the services fulfill their requirements for secure transmission of personal data and are operated in highly secure data centers. Also, data should always be processed in accordance with the applicable local data protection regulations.
Retarus’ HIPAA compliant fax service ensures reliable data transmission
Retarus Cloud Fax Services allow faxes to be sent and received securely and efficiently from Exchange environments, Lotus Notes or Windows applications. Incoming faxes can be forwarded directly to email inboxes, and integrated and archived in existing workflow systems.
Thanks to Retarus’ Never Busy Technology, even a doctor’s office with only one telephone and fax number can receive faxes reliably and in a timely manner. With traditional solutions, transmission often fails because the line is busy, when lab reports for several patients from the same practice are sent shortly after one after another, even if an automatic redial function is available. Retarus ensures that healthcare prescriptions and medical reports are sent automatically and in quick succession. In addition, Retarus automatically dimensions carrier connections, so that even during peak loads the optimal bandwidth is available at all times and capacity bottlenecks are avoided.
In this way, medical organizations can permanently reduce operating costs and guarantee focused and efficient patient treatment.