Retarus’ Enterprise SMS Services enable you to send SMS effortlessly from SAP or any other ERP system and receive incoming SMS directly to SAP or other business applications.
SMS provides unique benefits for engaging in dialog with customers, partners or employees. With an open and read rate of 98 percent, no other medium achieves greater acceptance. 90 Percent of all SMS messages are read within three minutes. And delivery is not dependent on internet or data connections. Once connected to Retarus’ Global Delivery Network, utilizing this SAP compatible SMS service, you reach 99 percent of all mobile networks across the world.
SMS allows you to experience real customer proximity, for instance when online retailers provide information about the processing of orders. And following that, when delivery services keep recipients up-to-date on the latest delivery status. Or when retailers notify customers that the goods are ready to be picked up. With Retarus Enterprise SMS Services you can accompany your customers step-by-step along their customer journey and increase loyalty and retention sustainably.
With Retarus SMS for SAP you can directly send SMS from SAP or SAP S/4HANA. The transmission is carried out securely and in line with your needs via Retarus’ Enterprise SMS Services – by means of (only recently recertified) BC-SMTP interfaces seamlessly integrated into your SAP environment. Without making any changes to your system, without requiring any installation of hardware or software and without running your own GSM infrastructure, Retarus enables you to send SMS from SAP.
With Retarus SMS to Applications you receive SMS directly within CRM or ERP systems, legacy business applications or web-based apps. Messages received in this way can be integrated optimally in existing workflows and are immediately available for automated processing further downstream.