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SMS for banks: Enabling better (and compliant) customer communication

by James Pepe | 11.06.2024 | News

SMS for banks: Enabling better (and compliant) customer communication

In an era where instant messaging has become integral to both personal and professional communication, major banks like JP Morgan Chase, Bank of America, Goldman Sachs, and many others have faced substantial legal issues due to their employee’s use of WhatsApp and other messaging applications to communicate with customers.

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Tags: Enterprise SMS

Spain: Retarus elevates its ENS certification to the high level

by Lena Eisensehr | 22.05.2024 | News

Spain: Retarus elevates its ENS certification to the high level

Retarus has raised its ENS certification in Spain from medium to high, achieving the highest level possible. This positions us even better to handle the most stringent demands of highly-regulated industries, including banking, finance, telecommunications, and public administration.

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Tags: Cloud Fax // Email Security // Enterprise SMS // Transactional Email

Modern SMS ensure customers and businesses stay connected without fail

by James Pepe | 08.03.2024 | News

Modern SMS ensure customers and businesses stay connected without fail

SMS aka text message notifications are already ubiquitous across many industries and verticals. Whether it’s internal communications or external customer notifications, all manner of business-critical and time-sensitive information is sent in millions of texts, every day.

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Tags: Enterprise SMS

Samedi notifies patients using Retarus’ Transactional Email and SMS Services

by James Pepe | 13.02.2024 | News

Samedi notifies patients using Retarus’ Transactional Email and SMS Services

Berlin-based healthtech company samedi helps medical facilities coordinate care with their patients. The personal and medical information processed by samedi is sensitive and requires special protection; to get the best possible protection for their messaging, they chose Retarus’ Transactional Email and Enterprise SMS Services.

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Tags: Cloud Messaging // Email Security // Enterprise SMS // Healthcare // Transactional Email

Airline communication from the cloud

by Kai Pang | 26.04.2023 | Industry, News

Airline communication from the cloud

The airline industry still has plenty of room for improvement when it comes to digitization – for example, regarding digital communication channels when switching to Microsoft 365 and All-IP. More and more airlines are therefore outsourcing their communication with crews, partners, and passengers to the cloud.

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Tags: Cloud Fax // Enterprise SMS

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