Retarus has an extensive toolkit for providing customers with the most reliable services. Chief among these tools are our well-trained support personnel, robust service design, and internal monitoring operations.
Tags: Cloud Fax // Transactional Email
SMS aka text message notifications are already ubiquitous across many industries and verticals. Whether it’s internal communications or external customer notifications, all manner of business-critical and time-sensitive information is sent in millions of texts, every day.
Tags: Enterprise SMS
Berlin-based healthtech company samedi helps medical facilities coordinate care with their patients. The personal and medical information processed by samedi is sensitive and requires special protection; to get the best possible protection for their messaging, they chose Retarus’ Transactional Email and Enterprise SMS Services.
Tags: Cloud Messaging // Email Security // Enterprise SMS // Healthcare // Transactional Email
On January 30, we were supposed to lead a webinar. Supposed to. And then the unthinkable happened. With seven minutes before the start of the session – and with hundreds of people signed up – the webinar platform crashed. Cue pure panic: every marketer’s nightmare has come to fruition.
Tags: Cloud Messaging
Now this is what customer satisfaction looks like: Retarus is 100% recommended by their customers in Gartner Peer Insights and received a Net Promoter Score of 62 in a recent customer service survey.
Tags: Cloud Fax // Messaging Platform