Nobody’s perfect — not even a tier-1 carrier. That’s why Retarus doesn’t rely on just one of these for connecting to its data centers.
Tags: Carriers // Connectivity // Global Delivery Network
Long-term care planning, complaint management, or current information about the progression of a disease – for senior care facilities and nursing homes active in the healthcare industry, daily communication with family members is essential. The preferred channel of communication these days is email. But installing complex end-to-end encryption is often much too involved for private users. And senior care facilities and nursing homes are ofte not in the position to provide IT support for end users either-
Tags: Email Encryption // Email Security // Healthcare
Providers of software for companies are moving closer to their customers—whether they want to or not—thanks to cloud computing.
Tags: Cloud Services // Customer Experience // Enterprise Software
The Unified Communications (UC) market is expected to grow by over $60 Billion by 2023. Despite the benefits provided by the majority of large well known UC organizations, one important communication channel is missing from their standard offering: Fax.
Tags: Cloud Communication // Cloud Fax // Unified Communications
If you look at the news from the ITC industry, it seems like everything today is about messaging and cloud services.
In May 2018, the new and standardized General Data Protection Regulation (GDPR) will take effect, and companies need to start preparing for it. We will explain what is changing.
Tags: Compliance // Data Protection // Europe // Law
How do you know when an industry is ripe for a shake-up? It could be when market growth stagnates, end customers lose sight of the value, or the entire ecosystem is broken by new players with new technology. That type of revolution is currently underway in the mobile payment industry.
Tags: Banking // Disruptive Technology // Finance // Mobile Payment
Using WhatsApp as a company poses problems when it comes to the German Data Protection Act, because contacts from the user’s cell phone are transferred to WhatApp’s servers. Corporate users of the service could be held liable (accompanied by significant monetary penalties!), because they are aware of this. Attorneys therefore unanimously recommend not using WhatsApp for professional purposes.
Tags: Compliance // Customer Communication // Data Protection // Enterprise SMS // IT-Security
With less and less people utilizing traditional home phones, the expense of hiring live phone bank operators, and fewer people actually answering their phones, isn’t there a better way to contact interested voters and leave the remainder of us in peace?
Tags: election campaigns // Enterprise SMS // political messaging // Text messages
Carriers in different countries go to great lengths to prevent their customers from receiving spam. In order to send a large number of SMSs reliably and receive replies to them, companies also need a unique sender ID. This is the only way customers can match the SMS, such as an order or booking confirmation, to a company, and get in contact with them directly. From a technical point of view, there are basically three sender ID options. However, national regulations vary greatly.
Tags: Absenderkennung // Enterprise SMS // Long Code // Sender ID // Short Code