In many cases, suppliers or customers simply do not have the capability to digitize data and transmit it in a structured manner. As a result, you have to capture documents such as orders and bills yourself. This causes substantial efforts and costs, while also delaying your processes considerably. It is also not uncommon for potential errors in the data entry to cause constant annoyance in business relationships with partners. Retarus Managed Capture Services help you to overcome these challenges.
Using tried and tested communication processes despite digital business model
With Retarus Managed Capture Services complex ordering or billing processes can be automated to a large extent, which means no more complex paper-based processes. Business documents (received by fax or email) are automatically captured as structured data. This provides companies with a robust functionality to process orders or invoices directly in the ERP system, without any manual efforts or expense for entering the data. Moreover, business partners can be connected without much effort and sector-specific requirements can be implemented with ease.
All incoming documents are run through a powerful text recognition process (Intelligent Document Recognition or IDR), which is based on multiple OCR engines. In addition to capturing the text, it also records the structure and other components of the document. With the assistance of the catalogue and master data, which is stored in the system and continually synchronized, all documents can be checked for their content in minimum amount of time and are automatically assigned. The system also memorizes new layout structures and recognizes them with great precision when new data is received.
Error checks can also be carried out as an automated process with Retarus Managed Capture Services. Wrong item numbers or incorrect calculations, empty mandatory fields or similar details that cannot be assigned are marked with a blocking notice, making it immediately visible in the ERP system that manual post-processing is required. Retarus then automatically sends the original document to the employee responsible for the data as a PDF in which all fields that were not recognized or need to be checked are clearly highlighted. This ensures that manual post-processing is simplified considerably for the responsible staff, as they only have to check the missing information again. As an additional option, Retarus can also perform the manual post-processing, offering a recognition rate of 100 percent. Subsequently, the cloud service transfers all validated data to the ERP application in the required format, along with the original documents.