Last weekend, the internet was awash with the news that the cell phone messaging service SMS (short message service) has now reached the grand old age of 30 years. The actual date of birth was hotly contested, but one thing is certain – SMS remains a highly popular communication channel.
Tags: Enterprise SMS
In Europe, North America, and parts of Asia, retail banks are looking to deploy new technology that boosts their digital-first business model and utilizes cloud-based platforms to streamline their business operations. All of this is in service of moving to a significantly lower cost curve. Retail banks widely regard this as crucial, as there is only little margin left in today´s highly competitive banking landscape.
Tags: Banking // Cloud Fax // Cost efficiency // Enterprise SMS // Financial Services // Transactional Email
Digital financial and insurance products pose a whole new set of challenges. Here, a perfect customer experience throughout the entire digital customer journey is essential. Companies in the financial sector have rethought and redefined their digital customer processes in the course of the pandemic.
Tags: Customer Care // Customer Experience // Customer Journey // Enterprise SMS // Financial Services // Messaging Platform // Transactional Email
Retarus strongly advises companies that are using legacy long codes or shared short codes to switch to 10DLCs as soon as possible.
Tags: 10DLC // Carriers // Cloud Services // Enterprise SMS // long codes // USA
Retarus helped ABB Germany, a leading and well-recognized technology company, to carry out an ambitious project with the goal of replacing their fax servers on-premise and upgrading their SMS service.
Tags: Cloud Fax // Cloud Services // Enterprise SMS