The Truth about Intelligent Capture

The Truth about Intelligent Capture

In everyday business, workflow automation is the key to accelerating processes. Do your suppliers or customers send business documents – orders or invoices – via fax or email? Retarus Intelligent Capture Services increase the business communications automation while simultaneously improving efficiency.

Businesses often utilize on-premise solutions for their digitization projects. Generally, they deliver only 25% – 30% data recognition success, which is not sufficient for ambitious process automation goals. That is why more clever concepts are essential to increased automation rates.

For this purpose, a high level of data quality is vital. As a fully managed cloud solution, Retarus Intelligent Capture provides unique data recognition at high success rates: Our customers benefit from 95% data recognition rates (on average) for incoming documents. Additionally, Retarus provides manual capture and checking services upon request. Via this Human-in-the-loop option, Retarus achieves up to 100% recognition rates for our customers.

Shaping the future of surgery with Retarus Intelligent Capture

An outstanding customer example from the healthcare industry: As a global equipment manufacturer for surgery and hospital equipment, one of our customers in France relies on Retarus Intelligent Capture to streamline their order intake process.

Beyond sophisticated data recognition at exceptional rates, this compliant cloud solution provides seamless keyword-based document routing. Orders and other critical documents are delivered to the right processing teams within the company, enabling workflow automation.

This renowned healthcare player had an additional specific requirement regarding data privacy and protection: above all, patient data erroneously sent in orders should never be captured nor made available for further processing. As a result, Retarus has taken special care, designing a highly customized solution to match this specific customer need. Unintended patient data in orders is automatically blackened, ensuring a fully compliant workflow.

Furthermore, Retarus sends an automatic notification to those senders reminding them not to send patient data in future.

This is a perfect example of specific customer needs being met with a bespoke solution – something that cannot be delivered solely by on-premise solutions.

DZ BANK Group benefits from BaFin – compliant automated order processing

With Intelligent Capture, companies across all industries gain substantial business value through the cloudification and digitization of document processing workflows.

A subsidiary of the DZ BANK Group – a well-known banking institute in Germany – utilizes Retarus Intelligent Capture to streamline their mission critical order processes. This enables the rapid time-sensitive actions which are essential in the dynamic global financial markets.

Incoming orders from DZ PRIVATBANK customers for stock & fund trading are processed seamlessly. In this way, DZ PRIVATBANK is able to improve operational efficiency, the key to counter cost pressure.

One of the core benefits for DZ PRIVATBANK is that Retarus Intelligent Capture supports BaFin regulatory requirements. The Retarus highly performant cloud solution meets IT-security and data privacy requirements at a truly enterprise-level.

Retarus Intelligent Capture Recognized in 2021 Gartner ® Report titled, “Competitive Landscape: Intelligent Document Processing Platform Providers”

According to Gartner, “Intelligent document processing is increasingly important to create operational efficiencies in business processes that need to extract information from semi structured and unstructured data for further analysis.”1

The ability to efficiently capture information from multiple formats is a crucial requisite of a successful digital transformation journey.  

Gartner published their report on “Competitive Landscape: Intelligent Document Processing Platform”2 in November 2021. For this report, “Gartner reached out to 65 well-known providers in the IDP market in order to understand the competitive landscape, competitive trends, general market dynamics and the competitive stance taken by the providers.” Retarus is listed as one of the representative vendors of Intelligent Document Processing.

The Managed Services Advantage

Retarus runs Intelligent Capture as a managed cloud service. Thus, they fully address the move from on-premise towards cloud-first strategy. Retarus possesses exceptional skills around customized project development and meeting specific client requirements thanks to experienced in-house engineers who are able to support highly complex integration and workflow automation scenarios. As a result, Retarus provides exceptional business value to their clients, meeting their specific needs every step of the way.

An extremely scalable solution for automation of highly repetitive manual tasks and document processing: Intelligent Capture delivers much better recognition results when compared to entirely on-premise software solutions. This is ensured, among other reasons, by a holistic master data integration as part of Retarus’ managed solution and related Intelligent Document Validation.

Retarus supports the customers even before a project starts through consulting and project management. Moreover, they execute implementation quickly, including operation and highly responsive 24/7 support.

Learn more about Retarus Capture Solutions. Please feel free to reach out to your local Retarus representative.

1 Gartner, “Hype Cycle for Natural Language Technologies, 2021”, Bern ElliotAnthony MullenAdrian LeeStephen Emmott, 21 July 2021

2 Gartner, “Competitive Landscape: Intelligent Document Processing Platform Providers”, Arup Roy, Arthur Villa, Cathy Tornbohm, Soyeb Barot, 8 November 2021.

GARTNER and HYPE CYCLE are a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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