All Hands on Deck?! Efficient Customer Communication at Sea

Anchors aweigh! More and more travelers are choosing to reach their holiday destination by ship, and benefitting from the high level of relaxation offered by this means of travel. For the organization and planning of a trip, efficient communication with customers is taking on a strategic role. Retarus WebExpress facilitates quick and reliable messaging for shipping lines.

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New security functions for Retarus WebExpress

With immediate effect administrators will now be able to limit access to Retarus WebExpress in such a way that login is only possible from specific networks. The advantage: Unauthorized persons can now no longer access the web-based portal even if they have valid login data. This allows companies, for instance, to prevent employees who have left the company from downloading confidential data or distribution lists to their private computers.

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Personalized newsletter: Just a few steps to your customized holiday mail

Not only in private life but also in everyday professional life the festive planning usually suffers with all its to-do lists and deadlines associated with the end of the calendar year. So it’s all the more important that at least the season’s greetings from the head of the company and the invitation to the Christmas party are not neglected in the mad rush. This is where Retarus WebExpress provides a remedy.

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Retail sales success: The means of communication makes all the difference

In order to keep all staff up to date regarding sales and marketing campaigns, retailers must rely on communication channels that function effectively. But which channel is most suitable for this task? How can the company ensure that all branch offices are informed simultaneously and dependably? Multi-channel messaging platform Retarus WebExpress is able to cover the widest imaginable range of scenarios.

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Personally via all channels: trends in customer communication

Companies wishing to inform customers or employees in an up-to-date manner nowadays rely on more than one means of communication: the keywords in this regard are multi- or omnichannel. In order to not only reach recipients reliably, but also to gain their attention, a personalized form of address is essential.

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