Messaging Platform Archives

Three takeaways from Salesforce World Tour 2024

by Nicolas Hinz | 07.05.2024 | News

At Retarus, we value fostering the relationships with our strategic partners, integrating our cloud messaging solutions into major ecosystems, and keeping up with market developments on a global scale. We therefore decided to attend two simultaneous events of the Salesforce World Tour 2024: One in Manhattan, New York, and the other across the Atlantic in Munich, Germany.

Retarus achieves the Maximum Fax Success Rates, No Matter the Destination

by Sascha Ludeck | 06.11.2023 | Business Trends, Fax, Product News

In the past, sending a fax from point A to point B was a straightforward and dependable process that virtually anyone could handle. In today’s modern business landscape, complex workflows traverse huge networks that can span entire countries and continents.

Tags: Cloud Fax // Messaging Platform

Satisfied customers are the best customers

by James Pepe | 08.05.2023 | Business Trends, Fax, News, Product News

Now this is what customer satisfaction looks like: Retarus is 100% recommended by their customers in Gartner Peer Insights and received a Net Promoter Score of 62 in a recent customer service survey.

Tags: Cloud Fax // Messaging Platform

A Strong Partnership: Paragon Customer Communications and Retarus

by Thomas Cloer | 22.12.2022 | News, Partner

Paragon Customer Communications DACH & CEE has completed the comprehensive and native integration of Retarus’ messaging portfolio into its services. This means that Paragon customers can now combine traditional dialog marketing components with professional Cloud Messaging Services provided by the Retarus Enterprise Cloud – all obtained from a single source.

Tags: Messaging Platform // Paragon CC

Transactional SMS & email: Quick assistance of a special kind

by Kai Pang | 21.06.2022 | Business Trends, Industry, Product News

Digital financial and insurance products pose a whole new set of challenges. Here, a perfect customer experience throughout the entire digital customer journey is essential. Companies in the financial sector have rethought and redefined their digital customer processes in the course of the pandemic.