Managed EDI ServicesExchange Data Easier and Faster
Optimize communication with your customers and suppliers. Read our case study to learn how you can automate the exchange of data with our high-performance Business Integration Platform.
Why Switching Pays Off
Over 20 years ago, Retarus was one of the first providers to offer EDI solutions solely as software as a service and as a managed service. Since then we have continued to develop our solution, making it one of the most powerful cloud services in the world.
Retarus Managed EDI Services ensure that communication with your business partners is efficient and your transactions are secure. Optimize not only your information flow, but also your supply chain. Communicate with your partners efficiently from any ERP, SCM or backend system.
Your Benefits
We are here to support you
Benefit from our know-how with consultation and support from our EDI experts.
We make the impossible possible
There is no “out of the box” EDI. Our solution is extremely flexible and customizable for exactly that reason.
No more in-house complexity
A cloud-only service with monitoring and services that would not be economically viable as an on-premise solution.
Predictability and reliability
Over 20 years of experience that includes project management; our highly qualified EDI engineers provide on-time implementation within the EU’s jurisdiction.
No project standstills
What doesn’t fit is made to fit: development, QA, operation and in-house support, that is, we can also provide ad-hoc services outside of release cycles.
Leading with security
Auditable data centers offer maximum transparency in terms of security and process reliability.
A partner for the future
Compliance with international requirements, continuous implementation of new requirements and support of special formats as needed.
Comprehensive services
EDI conversion, signing service, archiving service, validation service, file transfer service, capture services, reporting, etc.
Our Services
Managed service
No expenses for management, operation and training. Personal point of contact, partner management, etc.
Migration design
Problems aren’t simply migrated into the cloud, careful project planning, parallel operation possible, data analysis, customized proposals.
Premium support services
24/7×365 hotline, 3-shift operation, SLA monitoring, automatic ticket creation, service manager.
E-invoicing platform for Europe
Support of hybrid formats (incoming and outgoing), B2G support, multiple input and output channels, capture service, electronic signature, data validation.
Long Term Archiving Service
Guaranteed compliance for 50+ countries, separate portal, redundant data centers, preservation service support, multi-file support.
Document validation service
Data quality management, check for mandatory field completion, master data, code lists, dependencies, calculations, and more.
Managed File Transfer
Transfer of complex OFTP2 or AS2 communication server, certificate management, processing of CAD data (ENGDAT).
Numerous References
- Automotive
- Manufacturing industry
- Pharma & healthcare
- Food industry
- Wholesale and retail
- Logistics
Migrate Your EDI System to Retarus
Are you unhappy with your EDI solution or your current provider? Are you looking for better service or do you no longer want to manage your EDI system yourself? Then migrate to our state-of-the-art Business Integration Platform with first class service. We don’t simply migrate the problems you are having with your current on-premises application into the cloud:
1. Analysis
2. Planning
3. Migration
Result: the most important partners benefit as needed from the advantages of Retarus Managed EDI Services.
Retarus Makes the Difference
EDI consulting services from the experts
Full service:
- Analysis of the current solution, identification of gaps or problems, suggestions for improvement (e.g. high availability, consolidation of the EDI systems to be replaced, review of support processes, in-house solution vs. on-premises vs. cloud)
- Preparation of current system for new technologies and know-how transfer (e.g. FatturaPA)
- Planning of new or customized EDI processes, functions, user-defined API
s or reports - Training for the implemented technologies for power users, administrators and customer help desk
- Documentation, e.g. technical solution description, process manual, support manual, business continuity of services used
Managed service
How Retarus defines managed service:
- Our EDI experts are there to support you from the very start.
- Retarus offers and manages the required EDI infrastructure with Retarus-developed software in state-of-the-art data centers in Munich.
- Retarus facilitates the entire technical coordination with your partners (partner management).
- Our specialists are located in Munich, Erfurt, Milan and Timisoara and speak the language of your business partners.
- Our EDI implementation engineers create on-schedule data mappings, regardless of industry, business process, format or protocol.
Premium support services
Quality promise:
- Service hours up to 24/7×365 (hotline and email, on-call service in 3 shifts)
- SLA guarantee and compliance
- Monitoring with automatic ticket creation in real time for conversion and communication errors
- Incident and escalation management for critical errors
- Optional dedicated service manager for premium support
Fully Satisfied Customers
Many companies around the world already trust in Retarus. Select your industry and find out who is already benefiting from Retarus’ Business Integration Services:
Customer Stories
We Are Here to Support You.
Do you have questions? Would you like more information about Retarus Managed EDI Services? We would be glad to hear from you. Call or send us an email. We would be happy to stop by and show you our solutions.