Retarus Press Release:
DZ PRIVATBANK is Relying on Retarus for the Digitalization of their Processes
“No booking without a valid record”: Retarus Managed Capture Services simplify the capturing of records
Singapore, 02.10.2018 // – DZ Privatbank S.A., the largest foreign subsidiary in the DZ Bank Group, has entrusted Retarus with the digitalization of its processes. The Luxembourg-based financial institution has introduced the use of Retarus Managed Capture Services with immediate effect, to enable the automated capturing of investment fund orders. As a result, the bank now profits from faster, more transparent workflows and a reduction in both processing costs and error rates.
Especially within the scope of their investment fund services, employees at the bank were previously required to enter a huge amount of transactions manually on a daily basis. As part of their digitalization strategy, the financial institution was thus looking for an innovative, digital service to standardize these processes in order to speed them up substantially. With Retarus Managed Capture Services the bank is now well-placed to integrate those incoming orders which have not been received via electronic channels, such as SWIFT connections, into their own digital infrastructure in an efficient and transactional way. For the business partners concerned, there is no change at all. Partner banks or investment fund administrators dealing with the financial institution without using a direct electronic connection can simply continue to send their orders by way of fax or email.
Less efforts thanks to Intelligent Document Recognition
All incoming documents are run through powerful automatic text recognition (Intelligent Document Recognition, IDR) based on multiple OCR engines, which is able to comprehend the structure and appreciate the purpose of the various components of the document, in addition to capturing the text itself. If individual details should on occasion prove to be unreadable, for instance due to illegible handwriting, the document concerned is automatically forwarded to a shared email address from where it can be post-processed manually. Subsequently, the records are automatically extracted in a format that can be processed and imported directly into a billing system by way of an automated upload function. Parallel archiving of the documents ensures that all transactions can be traced and retrieved quickly.
“No booking without a valid record”
“Orderly, compliant bookkeeping in accordance with the ‘No booking without a valid record’ principle is extremely time and cost intensive. Thanks to digitalization, we’ve now got an opportunity to further simply processes which previously involved a high amount of manual work,” says Mathias Badouin, Head of the Transfer Agent & Distribution Services department at DZ PRIVATBANK. “With the assistance of Retarus Managed Capture Services we have succeeded in standardizing and accelerating the processing of our transactions significantly. Moreover, we have been able to minimize operational risks owing to the virtual absence of capturing errors.”
With its outstanding solutions and services, intelligent infrastructure, and patented technology, Retarus manages communication for companies worldwide. Retarus’ state-of-the-art technologies, highly available data centers, and innovative cloud messaging platform offer maximum security, maximum performance, and business continuity. With experience in steering information flows at the enterprise level, Retarus ensures that information is transferred securely and reliably to the right place, at the right time, in the right format—since 1992 and with now 15 subsidiaries on four continents. Seventy-five percent of DAX 30, half of all EURO STOXX 50, and 25 percent of S&P100 companies rely on Retarus services. Our long-standing customers include Adidas, Bayer, BT, DHL, DZ Bank, Honda, Mitsubishi, Panasonic and Sony.