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From stale to state-of-the-art: unlocking the maximum value and efficiency from communications
7. May 2024 · 04:00 pm – 04:30 pm
23 min| English
From UCaaS and CPaaS to siloed technologies like fax, join Retarus’ messaging experts and Nick Richards from SoftwareOne as they lay out how to navigate today’s complex communications landscape and the different steps businesses can take towards gaining greater speed and productivity in their workflows through automation.
This is a joint webinar by 
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Agenda
- Navigating the increasingly diverse landscape of communication technologies and tools – from Unified Communications and Contact Centers to single siloed technologies like Fax
- Strategies to gain greater speed and productivity with minimum extra investment
- Best practices to unlock the maximum value from technology stacks: from native integrations to AI augmented workflows and beyond
Your Speakers
Tim Armstrong
Head of Product Management Messaging, Retarus
Tim Armstrong is Retarus’ Head of Product Management, Messaging and has a wealth of experience at Retarus and in global B2B software. At Retarus, Tim has held the positions of Head of Marketing and Chief of Staff. Previously, Tim worked at NICE and helped to lead their Go-to-Market efforts in their Trade Floor Compliance business.
Marcus Ionker
Senior Product Evangelist, Messaging
As Messaging Services Product Evangelist, Marcus Ionker brings a wealth of expertise and experience in enterprise messaging and Retarus messaging services. Marcus Ionker has worked together with many global companies to migrate their existing applications to Retarus messaging services. He has a broad knowledge of messaging services, customer’s needs and the messaging service industry and service offerings.
Nick Richards
Customer Experience GM
Nick Richards is the Customer Experience GM at SoftwareOne. He is passionate about talking to customers, partners and peers about their challenges and how to make things work better.
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