Retarus Press Release:
Retarus Attends Cloud Services for Insurance Sector at Leading Digital Transformation Event in London
Retarus is Co-Partner of Digital Transformation in Insurance Event
Cloud services for insurance companies are integral to the development of services offered to its clients, especially when managing costly insurance claims or complaints. The digital agenda has stimulated the sector into becoming innovative with service options, empowering insurers to optimize their complaint management and speed up their communication processes significantly. Via Retarus’ cloud messaging services there are new opportunities for insurance products and services, whilst also enabling automated processing of contracts or handling of damage claims. For instance: registrations and other forms can be digitized by means of Intelligent Document Recognition and flow into automated work processes (black box processing).
Conor McGrath, UK and Ireland Country Manager, adds: “This event is an important part of our UK and Ireland business strategy in order to help the insurance sector dispose of archaic solutions and embark on digitally transforming their services to retain customers. Retarus’ cloud services help insurers and brokers meet the digitally-savvy customer demand for excellence in digital services and continual information flows – much like that received during a retail experience. We automate many manual processes and help them implement innovation to alleviate costly claims; for example, personalized SMS messages that remind customers of policies soon to expire, assist in the first registration of a new vehicle or provide a timely warning to policy-holders of upcoming storms, helping them to avoid damage to property. Thanks to the automation of these standard processes, staff has more time to focus on account management for offers which require intensive consultations.”
Retarus fulfills these complex requirements for process communications by way of its Global Delivery Network, which facilitates the smooth interchange of information through all communication channels, applications and devices. This communication proficiency is securely founded on the company’s own, highly secure data centers and colocations around the globe. The processing of data is carried out in accordance with the locally applicable data protection provisions and industry requirements, such as BaFin (German Banking and Finance Authority) or HIPAA and conform to auditing standard ISAE 3402. While many providers store the data entrusted to them in a globally distributed cloud, Retarus allows the customer to select which region and according to which legal provisions its business-critical and personal data is to be processed.
For more information on how to attend, please click here.
Since 1992, Retarus has been supporting companies in achieving highly efficient communication. The global information logistics provider always plays an important role where large amounts of data need to be transmitted securely and reliably –– irrespective of which communication channels, interfaces, applications and devices are required. The services are soundly based on a Global Delivery Network which includes the company’s own data centres in Europe, the USA and the APAC region, as well as redundant carrier infrastructure. Half of all EURO STOXX 50 companies and 17 percent of Dow Jones corporations depend on Retarus’ services. Longstanding customers include Adidas, Bayer, Continental, DHL, DZ Bank, Honda, Linde, Osram, Puma, Sixt, Sony and Thomas Cook.
About Digital Transformation in Insurance
This is the 2nd annual Digital Transformation in Insurance 2017 Conference, providing a toolkit for end-to-end operational adaptation to reach the digital-savvy future consumer. We’ve been organizing events for financial services internationally for over 15 years and our series includes the European Banking Forum and Asia Banking Forum, where the FS industry gathers in an impartial setting to discuss the key issues and share information to overcome common challenges. GlobalData, formerly known as Datamonitor, is a world leading specialist information provider serving the global financial services markets. The insurance arm of the group offers analysis on market dynamics, customer purchasing behavior and distribution strategies.