Cloud Fax Services Technical Specifications, Features and Functions

• Automatic processing and workflow integration possible
• Use of existing fax numbers possible incl. porting
• Backup option for incoming faxes

Fax for applications

• Automatic synchronization of receiving numbers with email accounts from LDAP or Active Directory
• Ability to set up central service number
• Smart routing depending on sender recognition

Fax to Email

• Conversion and delivery of business data directly to your ERP system
• Use of existing communication processes

Fax2EDI

• Transaction security
• Flexible connection via SMTP and FTP
• Optimized format adjustment, reliable conversion of multi-page faxes
• Parallel delivery as paper printout on fax machines and redirect to email client

• Fax directly from business or web applications
• Easy-to-integrate APIs – REST, SOAP, FTP, SMTP
• Supports existing legacy applications
• Fax confirmation via receipt report
• Save overlays (letterhead templates)
• Supports transmission priorities and configurable times to the minute
• Monitors all transmission jobs in real time
• No usage peaks during batch sending and with large volumes
• Billing at the system and client level according to cost center
• Monthly itemized bill

Fax for applications and APIS for developers

Learn more about our Fax APIs

• Fax from all SAP systems/modules (SAP ERP, SAP S/4HANA, SAP Business ByDesign, etc.)
• Supports scenarios with a SAP router and load balancing groups
• Supports SAP priorities
• Implemented without modifying the SAP system
• No usage peaks during batch sending and with large volumes
• Billing at the system and client level according to cost center
• Monthly itemized bill

Both sending and receiving faxes with SAP systems is possible using the same interface. Incoming faxes are sent to you as PDF documents with the sender’s number and are available in the SAP Workplace.

Fax for SAP and SAP S/4HANA

• Integrated via the May 2019 and newer Epic Printing Service (EPS) outbound fax API
• Users send faxes using the familiar Epic UI
• Secure fax processing via HTTPS transfer and data at rest encryption
• Automatic fax status delivery via the standard Epic fax job status update API
• Track your Epic fax jobs within Retarus EAS with the Epic job ID, Epic user, etc.
• Support for EPS fax resolution setting
• Use Epic metadata in your customizable fax cover sheets
• Support Epic cover sheet selection
• Include personalized barcodes in your cover sheets to automate processing
• High availability and business continuity across multiple data centers
• Best delivery rates with Never Busy Technology and active multi-carrier management
• No bottlenecks during batch processing and periodic peak volumes
• Monthly itemized bill
• No fax server required

Faxolution for Epic makes faxing more efficient, reliable, and secure. Retarus can also fulfill your inbound faxing requirements and other outbound faxing needs.

• Fax from any email client and any application
• Support for mixed addressing of faxes and emails
• Receive fax confirmations via email in the sender’s selected language
• Feature control via commands in the subject line
• Usage permissions and user profiles
• Automatic user synchronization with your active directory
• Supports cloud services such as Microsoft 365 and Google Apps for Business
• Option: Microsoft-certified Exchange integration
• Option: HCL Notes and Domino integration (no interference with server tasks, no modifications to the email template)

Email to Fax

• Fax directly from your Windows desktop
• Fax from Microsoft Office
• Fax from any Windows application (e.g., CRM system)
• Supports mail merge functionality in Microsoft Word for personalized faxes
• Immediate fax confirmation and transmission report
• Transmission date and time is selectable
• Customized blacklists

Fax for Windows applications

• Sending fax campaigns
• Centralized admin, hierarchical user rights
• Centralized management of distribution lists, black lists and templates
• Supported file formats: BMP, DOC(X), GIF, JPG, PDF, PNG, PPT(X), TIF, TXT, XLS(X)
• Synchronization with national blacklists, such as the Robinson lists of BITKOM and ECOFAX
• Never busy technology for delivery rates up to 100% and error-free delivery
• Optional configuration of a CSID
• Personalization in the fax header and fax text
• Pixel-precise positioning of personalization fields using Drag’n’Drop
• Response elements can be configured for recipients
• Send faxes to different recipients at the same fax number
• Possible fax resolutions: Low and high
• Supported paper formats: DIN A4, US letter
• 18 fonts, including two barcode fonts

All technical specifications of Retarus WebExpress ›