Cloud Fax Services Technical Specifications, Features and Functions

• Automatic processing and workflow integration possible
• Use of existing fax numbers possible incl. porting
• Backup option for incoming faxes

• Automatic synchronization of receiving numbers with email accounts from LDAP or Active Directory
• Ability to set up central service number
• Smart routing depending on sender recognition

• Conversion and delivery of business data directly to your ERP system
• Use of existing communication processes

• Transaction security
• Flexible connection via SMTP and FTP
• Optimized format adjustment, reliable conversion of multi-page faxes
• Parallel delivery as paper printout on fax machines and redirect to email client

• Fax directly from business or web applications
• Easy-to-integrate APIs – REST, SOAP, FTP, SMTP
• Supports existing legacy applications
• Fax confirmation via receipt report
• Save overlays (letterhead templates)
• Supports transmission priorities and configurable times to the minute
• Monitors all transmission jobs in real time
• No usage peaks during batch sending and with large volumes
• Billing at the system and client level according to cost center
• Monthly itemized bill

The connection is made directly via SAP-RFC or BC-SMTP. The fax service (function call) is continuously available and registered in the SAP system. Intervals for transmission are configured (e.g., every two minutes). If fax jobs exist, the function call is used to transmit them to the Retarus Global Delivery Network. Once received, the jobs are optimized for transmission by Retarus and immediately sent in accordance with SAP priorities. The fax status is send back to the corresponding SAP system with the document ID.

• Fax from all SAP systems/modules (SAP ERP, SAP S/4HANA, SAP Business ByDesign, etc.)
• Supports scenarios with a SAP router and load balancing groups
• Supports SAP priorities
• Implemented without modifying the SAP system
• No usage peaks during batch sending and with large volumes
• Billing at the system and client level according to cost center
• Monthly itemized bill

Both sending and receiving faxes with SAP systems is possible using the same interface. Incoming faxes are sent to you as PDF documents with the sender’s number and are available in the SAP Workplace.

• Fax from any email client and any application
• Support for mixed addressing of faxes and emails
• Receive fax confirmations via email in the sender’s selected language
• Feature control via commands in the subject line
• Usage permissions and user profiles
• Automatic user synchronization with your active directory
• Supports cloud services such as Office 365 and Google Apps for Business
• Option: Microsoft-certified Exchange integration
• Option: IBM Notes and Domino integration (no interference with server tasks, no modifications to the email template)

• Fax directly from your Windows desktop
• Fax from Microsoft Office
• Fax from any Windows application (e.g., CRM system)
• Supports mail merge functionality in Microsoft Word for personalized faxes
• Immediate fax confirmation and transmission report
• Transmission date and time is selectable
• Customized blacklists

• Sending fax campaigns
• Centralized admin, hierarchical user rights
• Centralized management of distribution lists, black lists and templates
• Supported file formats: BMP, DOC(X), GIF, JPG, PDF, PNG, PPT(X), TIF, TXT, XLS(X)
• Synchronization with national blacklists, such as the Robinson lists of BITKOM and ECOFAX
• Never busy technology for delivery rates up to 100% and error-free delivery
• Optional configuration of a CSID
• Personalization in the fax header and fax text
• Pixel-precise positioning of personalization fields using Drag’n’Drop
• Response elements can be configured for recipients
• Send faxes to different recipients at the same fax number
• Possible fax resolutions: Low and high
• Supported paper formats: DIN A4, US letter
• 18 fonts, including two barcode fonts

All technical specifications of Retarus WebExpress ›