Cloud Fax Services Technical Specifications, Features and Functions

• Automatic processing and workflow integration possible
• Use of existing fax numbers possible incl. porting
• Backup option for incoming faxes

• Automatic synchronization of receiving numbers with email accounts from LDAP or Active Directory
• Ability to set up central service number
• Smart routing depending on sender recognition

• Conversion and delivery of business data directly to your ERP system
• Use of existing communication processes

• Transaction security
• Flexible connection via SMTP and FTP
• Optimized format adjustment, reliable conversion of multi-page faxes
• Parallel delivery as paper printout on fax machines and redirect to email client

• Fax directly from business or web applications
• Easy-to-integrate APIs – REST, SOAP, FTP, SMTP
• Supports existing legacy applications
• Fax confirmation via receipt report
• Save overlays (letterhead templates)
• Supports transmission priorities and configurable times to the minute
• Monitors all transmission jobs in real time
• No usage peaks during batch sending and with large volumes
• Billing at the system and client level according to cost center
• Monthly itemized bill

Learn more about our Fax APIs

• Fax from all SAP systems/modules (SAP ERP, SAP S/4HANA, SAP Business ByDesign, etc.)
• Supports scenarios with a SAP router and load balancing groups
• Supports SAP priorities
• Implemented without modifying the SAP system
• No usage peaks during batch sending and with large volumes
• Billing at the system and client level according to cost center
• Monthly itemized bill

Both sending and receiving faxes with SAP systems is possible using the same interface. Incoming faxes are sent to you as PDF documents with the sender’s number and are available in the SAP Workplace.

Faxolution for SAP

• Integrated via the May 2019 and newer Epic Printing Service (EPS) outbound fax API
• Users send faxes using the familiar Epic UI
• Secure fax processing via HTTPS transfer and data at rest encryption
• Automatic fax status delivery via the standard Epic fax job status update API
• Track your Epic fax jobs within Retarus EAS with the Epic job ID, Epic user, etc.
• Support for EPS fax resolution setting
• Use Epic metadata in your customizable fax cover sheets
• Support Epic cover sheet selection
• Include personalized barcodes in your cover sheets to automate processing
• High availability and business continuity across multiple data centers
• Best delivery rates with NeverBusy Technology and active multi-carrier management
• No bottlenecks during batch processing and periodic peak volumes
• Monthly itemized bill
• No fax server required

Faxolution for Epic makes faxing more efficient, reliable, and secure. Retarus can also fulfill your inbound faxing requirements and other outbound faxing needs.

Faxolution for Epic

Learn more about the Epic Integration for Retarus Faxolution

• Seamlessly integrated and intuitive experience within PaperCut MF
• Supports scan to fax functionality across multiple MFD manufacturers
• Secure TLS or VPN connection to the Retarus Cloud Platform
• Authentication via PaperCut MF user management
• Supports scan action shortcuts within PaperCut MF
• Streamline document workflows through secure digital fax processing
• Sender gets delivery status without leaving PaperCuts environment
• Enable automated processing with personalized barcodes
• All-IP ready through Retarus Cloud Fax and work from anywhere
• Best delivery rates thanks to NeverBusy technology and active multi-carrier management
• No additional hardware or software required
• High availability and business continuity across multiple data centers
• Local processing supported for US, EU regions
• Monthly itemized bill
• Real-time monitoring and granular reporting for all Retarus Cloud Fax Services via “myEAS” web portal

Both Retarus and Papercut specialize in industry solutions that require the secure handling of sensitive data. Their combined experience in the healthcare industry spans more than 45 years.

• Solution-oriented integrations and connectivity for EMR systems
• HIPAA compliant cloud fax and print management
• Pure cloud-based infrastructure
• High availability and redundancy concepts

Retarus Faxolution for PaperCut MF

Read more about how we make your processes more efficient and speed up your day-to-day work here:
Retarus Cloud Services for the Healthcare Industry
PaperCut MF’s healthcare integrations corner

• No need any more for external components such as telco phone lines, modems, or fax cards for telco network connectivity
• Quick start without implementation efforts via the pre-integrated connector API
• Seamlessly integrated and intuitive experience within ActFax
• Supports all major printing emulations and faxing from various applications
• ActFax reporting for all fax activities, including status with corresponding document ID
• Streamlines and automates document and business workflows
• Enables personalized cover pages, barcodes and individual CSID
• Efficient cost reporting through itemized billing per client, system or cost center
• Secure and encrypted transmission between ActFax and Retarus
• Single authentication within ActFax application
• Supports multiple file formats such as PDF, TIFF, MS Office
• Available from ActFax Version 7.65

Actfax Connector API

• Fax from any email client and any application
• Support for mixed addressing of faxes and emails
• Receive fax confirmations via email in the sender’s selected language
• Feature control via commands in the subject line
• Usage permissions and user profiles
• Automatic user synchronization with your active directory
• Supports cloud services such as Microsoft 365 and Google Apps for Business
• Option: Microsoft-certified Exchange integration
• Option: HCL Notes and Domino integration (no interference with server tasks, no modifications to the email template)

• Fax directly from your Windows desktop
• Fax from Microsoft Office
• Fax from any Windows application (e.g., CRM system)
• Supports mail merge functionality in Microsoft Word for personalized faxes
• Immediate fax confirmation and transmission report
• Transmission date and time is selectable
• Customized blacklists

• Sending fax campaigns
• Centralized admin, hierarchical user rights
• Centralized management of distribution lists, black lists and templates
• Supported file formats: BMP, DOC(X), GIF, JPG, PDF, PNG, PPT(X), TIF, TXT, XLS(X)
• Synchronization with national blacklists, such as the Robinson lists of BITKOM and ECOFAX
• Never busy technology for delivery rates up to 100% and error-free delivery
• Optional configuration of a CSID
• Personalization in the fax header and fax text
• Pixel-precise positioning of personalization fields using Drag’n’Drop
• Response elements can be configured for recipients
• Send faxes to different recipients at the same fax number
• Possible fax resolutions: Low and high
• Supported paper formats: DIN A4, US letter
• 18 fonts, including two barcode fonts

All technical specifications of Retarus WebExpress ›