The email was categorized as spam, in other words, as an unwelcome or potentially harmful advertisement, and moved to quarantine. It was classified as spam and assigned a spam probability through use of numerous automated analyses and based on various, continuously updated data sources.

Your administrator can define the “sensitivity” of the spam identification feature. However, people have different perceptions and definitions of when an email should be categorized as spam. Users can use blocklists and allowlists to make personal email quarantine settings, block specific email senders, or remove them from the spam filter.