“Enterprise-Level Cloud Faxing” on the “Plateau of Productivity”
Gartner Hype Cycle: Retarus listed as a Sample Vendor
Being on the “Plateau of Productivity” means that ”the real-world benefits of the technology are demonstrated and accepted. Tools and methodologies are increasingly stable as they enter their second and third generations. Growing numbers of organizations feel comfortable with the reduced level of risk; the rapid growth phase of adoption begins. Approximately 20% of the technology’s target audience has adopted or is adopting the technology as it enters this phase.“
According to Gartner, the critical driver for this development is the growing importance of cloud computing. “The influence of the cloud is being felt in new services like cloud printing and faxing, disrupting traditional perceptions of printing technology”, says Gartner.¹ “We continue to work closely with our customers to develop enterprise messaging products that ensure maximum flexibility and drive innovative digital customer interactions”, says Bernhard Hecker, Director Product Management at Retarus. “We believe being named by Gartner as a sample vendor reinforces our fax service value to our customers.”
As a provider of managed services for B2B communication, Retarus has many years of experience in cloud messaging. Its data centers in Europe, Asia, Australia and the US offer international availability coupled with highly scalable transmission capacities, ensuring that Retarus’ customers around the world benefit from secure and smooth communication via fax, email, SMS, Voice and EDI.
More information and the full “Gartner Hype Cycle for Imaging and Print Services” report can be accessed here.
¹ Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Since 1992, Retarus has been supporting companies in achieving highly efficient communication. The global information logistics provider always plays an important role where large amounts of data need to be transmitted securely and reliably –– irrespective of which communication channels, interfaces, applications and devices are required. The services are soundly based on a Global Delivery Network which includes the company’s own data centres in Europe, the USA and the APAC region, as well as redundant carrier infrastructure. Half of all EURO STOXX 50 companies and 17 percent of Dow Jones corporations depend on Retarus’ services. Longstanding customers include Adidas, Bayer, Continental, DHL, DZ Bank, Honda, Linde, Osram, Puma, Sixt, Sony and Thomas Cook.