Retarus Predelivery Logic: Rule-based Email Workflows and Policies from the Cloud
Increased control over inbound emails
Workflow automation: More than just a “policy engine”
Retarus Predelivery Logic makes it possible to specify how emails should be processed, based on their content or language. This means that messages sent to the support team or contact center can be presorted automatically and routed to the correct department in the appropriate country. Similarly, the service makes it possible to process emails automatically in accordance with the rule sets that have been put in place, such as to rewrite email addresses or to add keywords to subject lines. Retarus Predelivery Logic provides substantially more functionality than a basic policy engine and enables the automation of critical business processes.
Maximum control over inbound emails
“These days, when we speak to our large enterprise customers in the course of ongoing projects, the feedback they give us leaves no doubt: overcoming the challenges posed by [email’s] ever-increasing complexity, requires an intelligent, flexible approach. Especially for the migration of their email communication into the cloud,” says Martin Hager, founder and CEO of Retarus. “Businesses want to have more control over inbound email traffic as early in the process as possible. Ideally, they would like to apply rules even before the messages are delivered to their own infrastructure. Once the email is on the company’s own servers, applications or even in the users’ inboxes, it is often too late to put many of their policies and guidelines into practice.”
Adding crucial value for channel partners
Within the channel business, Predelivery Logic also opens up totally new options for all Retarus’ partners to contribute their own know-how and process expertise to customer projects in a targeted manner, by creating their own rule sets, or processing and distributing emails from other business applications within their own portfolios. In this way, our partners also generate significant added value when compared with selling standardized security services. You can find out more about Retarus’ partner program at firstname.lastname@example.org.
Availability and free trial
Predelivery Logic will be available beginning in August as part of the Retarus Secure Email Platform. Companies will have the opportunity to evaluate the service free of charge.
Retarus offers Enterprise Cloud solutions for Messaging, Email Security, and Business Integration. At the highest service level, with top performance, security, compliance with data protection regulations, and global availability. Retarus' services are successfully used for cloudification and securing messaging and email infrastructures, as well as for the intelligent automation of business processes and workflows. Retarus, headquartered in Munich, was founded by Martin Hager in 1992 and has been owner managed ever since. The company employs around 500 people in 19 offices on four continents. Over 40 percent of the companies listed in the S&P Global 100 rely on Retarus. More information: www.retarus.com