Air rescue base coordinates helicopter crew via SMS
Retarus SMS services keep air rescue helicopter Christoph 1 ready for duty
Whether a road traffic accident, mountain rescue or stroke – emergencies are as varied as they are common. In 2013, Christoph 1 took off 1,480 times. The helicopter’s four-person emergency response crew has available a highly sophisticated technical and medical equipment. The emergency crew includes surgeons, anesthesiologist, and internists from the Harlaching clinic and paramedics from Munich’s professional fire department.
The Christoph 1 air rescue base uses SMS to efficiently coordinate the boarding crew on short notice. Through Retarus WebExpress these critical messages are sent faster, easier and more efficiently. Speed of response is essential, as in addition to the three pilots and 25 physicians that need to be coordinated, there are 6 paramedics and 3 flight technicians. The pilot, emergency doctor, paramedic and board technician are notified via SMS of all events concerning the air rescue as in the event of a last minute change, i.e. staff shortage, it is imperative to act fast and replace the crew member.
Since 1992, Retarus has been supporting companies in achieving highly efficient communication. The global information logistics provider always plays an important role where large amounts of data need to be transmitted securely and reliably –– irrespective of which communication channels, interfaces, applications and devices are required. The services are soundly based on a Global Delivery Network which includes the company’s own data centres in Europe, the USA and the APAC region, as well as redundant carrier infrastructure. Half of all EURO STOXX 50 companies and 17 percent of Dow Jones corporations depend on Retarus’ services. Longstanding customers include Adidas, Bayer, Continental, DHL, DZ Bank, Honda, Linde, Osram, Puma, Sixt, Sony and Thomas Cook.