Retarus Press Release

Business Communication from the Cloud:
What companies have to consider when migrating to Office 365

Munich, 09.03.2016 // Mobile, flexible and highly productive: An increasing number of companies are currently migrating to cloud-based solutions such as Microsoft Office 365. In this change, companies are faced with the challenge of meeting the growing need for collaboration between users, while at the same time fulfilling the IT department’s requirements for security and centralized IT management. Global enterprise messaging service provider Retarus has compiled a list of 5 tips, which companies need to bear in mind when migrating to Office 365:

1. Optimize spam and virus protection

Comprehensive spam and virus protection is especially important for the exchange of sensitive data via email. That’s why companies using cloud-based email solutions should check in detail whether the standard security features included are sufficient to actually meet their requirements, or if they need to be enhanced with additional functions. Supplementary email security solutions from the cloud, for instance, offer greater protection by combining several virus scanners as well as using intelligent spam and phishing filters.

2. Proper implementation of security and compliance requirements

Many businesses which use Office 365 do not perceive their security and compliance requirements as being completely fulfilled. As a result, according to Gartner, around 40% of companies using Office 365 will be using supplementary third party solutions by 2018. Special gateway-based email security services, for example, combine email encryption and archiving seamlessly with each other. The decryption of the email does not take place on the user’s client in such cases, but centrally via the email security solution. The email is subsequently placed in the archive where it is encrypted once again. In this way, the archived information is still readable even after ten years without requiring the respective private key.

3. Power to the user

The more heterogeneous the requirements of employees are, the more important it becomes for users to have control over their own business communication. Email security solutions from the cloud supplement Office 365 not only by offering additional email security, but also numerous email management functions. These allow users to be granted the freedom, for instance within the scope of quarantine management, to undertake many settings on their own. Users receive an email which provides an overview of all emails which have been filtered out. In case a relevant newsletter, for instance, is erroneously blocked, users have the power to administrate their own individual black lists and white lists.

4. Migration tasks and efforts

When changing over to office 365, it is necessary to plan a great many tasks. This includes, for instance, temporarily running a hybrid system during the transition, archiving the entire email correspondence, recoding existing email formats, as well as migrating calendar entries and special applications such as room booking and vacation replacement systems. In order to cut down on the amount of effort required, companies should rely on service providers which are specialized in cloud-based communication solutions. These expert providers not only offer innovative storage options for archiving old data and special solutions such as user-based routing for hybrid operations, but also assist businesses with their know-how throughout the migration process.

5. Support for fax

With Exchange Online and Skype for Business (previously Lync), Microsoft already offers a wide range of communication solutions for email, telephone, audio and video conferencing, as well as instant messaging. Fax functionality, by contrast, is not provided by Microsoft itself. With the aid of cloud fax services, companies can ensure dependable fax communication – also within IP environments. These services ensure reliable reception of faxes, even if – as with Skype for Business – support for fax is not offered via the SIP trunk.

“We are currently witnessing a growing demand for supplementary functions for Office 365,” says Bernhard Hecker, Director Product Management at the Retarus Group. “No matter whether one is looking at banks, the manufacturing industry or the health sector: In all branches of industry, companies are coming up against scenarios which can be solved most efficiently by third party providers – especially with regard to security, compliance and usability.”

About Retarus

Since 1992, Retarus has been supporting companies in achieving highly efficient communication. The global information logistics provider always plays an important role where large amounts of data need to be transmitted securely and reliably –– irrespective of which communication channels, interfaces, applications and devices are required. The services are soundly based on a Global Delivery Network which includes the company’s own data centres in Europe, the USA and the APAC region, as well as redundant carrier infrastructure. Half of all EURO STOXX 50 companies and 17 percent of Dow Jones corporations depend on Retarus’ services. Longstanding customers include Adidas, Bayer, Continental, DHL, DZ Bank, Honda, Linde, Osram, Puma, Sixt, Sony and Thomas Cook.

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