Retarus Inbound Fax Services

Optimize your business processes with enhanced inbound faxing directly to your desktop or application. Make your workflow process more efficient with our OCR and barcode recognition features and increase productivity with the ability to add comments to incoming faxes.

Electronic fax reception – Enterprise ready in less than 48 hours

With Retarus Inbound Fax Services you receive traditional faxes reliably and quickly regardless of your telephone network configuration. Faxes are sent directly to the email inbox of the intended recipient, so no more waiting at the fax machine or looking through stacks of paper for your fax. Alternatively, they are sent directly to your business application for further processing. The Retarus cloud fax services support SMTP, HTTP(S), (S)FTP or Web Service. If you already have established numbers Retarus can manage them for you on our network or provide our unique VOIP solution that allows you to retain all of your fax numbers.

Take control of your fax communications

Faxes that are received will be delivered as a TIFF, PDF or Enhanced PDF, which provides Optical Character Recognition (OCR) in addition to making the fax searchable. Organizations concerned about scanning emails for content can now include all organizational faxes as part of the data protection programs. If required, your incoming faxes can be digitally signed, and we also offer individual Smart Routing functions. With the Retarus fax cloud, you never have to worry about capacity, redundancy, or security because we take care of all of that for you! Our web based administration portal, which provides total transparency into your messaging process, ensures you always know that status of your fax communications and also our network, which has not experienced an outage in 8 years.

Our experts are happy to assist you

Optimize workflows and increase productivity

Our OCR feature allows incoming faxes to be seamlessly integrated into existing workflow. The text and barcode recognition feature is extremely accurate – up to 99 percent of the material contained in the fax is correctly recognized. This allows you to easily automate your fax process, and we can support multiple formats for the text data, including CSV, TXT, DOC, XLS, HTML and XML. No more re-keying of data or correcting mistyped entries. The OCR feature also permits extraction of key fields, like zip codes, customer number, or any other unique identifier so you can route the messages exactly where they need to go. Our basic and enhanced PDF format also allows you to add comments to any inbound fax, so attaching a sticky note on your electronic fax is no problem. If you have a need to archive and index your faxes for compliance, the OCR feature is a perfect fit.

Learn All the advantages of electronic fax reception!

If you are like most organizations, the faxes you receive drive your business. By using the Retarus fax cloud, each employee can be assigned their own personal fax number so they can receive faxes securely, process them when they need to be, and with access to our productivity features, like OCR, reduce time spent on manual processing. We are so confident that you will love our fax services we provide a 30 day money back guarantee!

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The benefits speak for themselves

  • Fax2Mail: electronic fax received directly in the email inbox
  • Fax2Applications: fax reception via FTP, HTTP, SMTP, or SOAP
  • Quick implementation with no need for hardware or software
  • Highest transaction security and availability
  • Detailed reporting, and real-time monitoring of your incoming faxes
  • Text and barcode recognition for optimum workflow integration
  • Electronic signature for legal confirmation
  • HIPAA & Hi-Tech compliant – with Business Associate Agreement (BAA)
  • Transparent billing

Flexible configuration, maximum transparency

With our web-based administration portal you can manage all of your users in real-time. The portal allows you to track messages, assign numbers to new users, redirect numbers to another user, enable features like OCR or select the file format (TIFF, PDF or Enhanced PDF). We also support directory synchronization with LDAP or Active Directory so you never have to worry about user administration!

Swift and simple filtering and prioritization of information are the basis of any effective communication process.

Peter Zündorf, Head of IT systems at Deutscher Sparkassen- und Giroverband (DSGV)

We want to hear from you!

Do you have questions, need further information or would like to take advantage of our 30 day money back guarantee? Just give us a call! We are glad to have either an in person meeting or phone conversation to discuss your organization’s messaging needs. We are here to help and provide you with the highest quality and greatest transparency, as we have been doing with our 4,700 customers worldwide.

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Case Studies: Each customer is a recommendation

Organizations from all industries and of all sizes utilize the Retarus communication platform to optimize their business and messaging processes. Our case studies provide examples of how organizations have utilized the Retarus suite of services to meet their companies messaging requirements.

We are here for you!

Do you have questions about Retarus, our products and services, or wish to receive further information? Your personal sales representative will assist you with any inquiries. Please contact us!

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